Privacy Policy

Protecting your personal data is important to VITAMIC® Europa S.L. This Privacy Policy informs you about how we process your personal data when you use our website.

1. Controller

The controller for the processing of your personal data is:

VITAMIC® Europa S.L.
Cap Negret 61
03590 Altea (Alicante)
Spain

CIF: B04997771

Email: info@vitamic.com

Website: https://www.vitamic.com

2. Collection and Processing of Personal Data

We process personal data that you voluntarily provide to us, for example, when you:

  • use our contact form,
  • request information about our products or services,
  • place an order,
  • subscribe to our newsletter,
  • contact our customer service.

Processing is carried out exclusively for the respective purposes for which the data was collected.

3. Purposes and Legal Bases of Processing

Your personal data is processed for the following purposes, in particular:

  • Processing your inquiries,
  • Executing and processing orders,
  • Fulfilling contractual obligations,
  • Customer support and communication,
  • Sending information about requested products or services,
  • Sending promotional information and newsletters, provided you have given your consent,
  • Fulfilling legal obligations.

Processing is based on Article 6 (1) GDPR, in particular:

  • Your consent,
  • The performance of a contract or pre-contractual measures,
  • The fulfillment of legal obligations,
  • Our legitimate interests, provided these do not override your rights and freedoms.

4. Disclosure of Personal Data

As a matter of principle, your personal data will not be passed on, sold, or rented to third parties.

However, data may be transferred if this is necessary for the fulfillment of a contract, if there is a legal obligation, or if you have expressly consented.

To provide our services, we may use external service providers (e.g., payment service providers, shipping companies, or technical service providers) who process personal data exclusively according to our instructions and on the basis of corresponding data processing agreements.

5. Storage Duration

Your personal data will only be stored for as long as necessary for the respective purposes or as required by legal retention obligations.

After the respective purpose ceases to apply and the legal retention periods expire, the data will be deleted or anonymized.

6. Data Security

VITAMIC® Europa S.L. takes appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Despite all security measures, complete security for data transmission over the internet cannot be guaranteed.

7. Links to Third-Party Websites

Our website may contain links to external websites. We assume no responsibility for their content or for the compliance with data protection regulations by the respective operators.

Please inform yourself about their privacy policies on the respective websites.

8. Electronic Communication

We only send emails with information about our products and services if you have consented to receive such communications or if it is legally permissible.

You can revoke your consent to receive promotional emails at any time with effect for the future, for example, via the unsubscribe link in our emails or by notifying info@vitamic.com.

9. Rights of Data Subjects

Under the General Data Protection Regulation (GDPR), you have the following rights, in particular:

  • Right to information about the personal data we process,
  • Right to rectification of inaccurate data,
  • Right to erasure of your data (“right to be forgotten”),
  • Right to restriction of processing,
  • Right to data portability,
  • Right to object to processing,
  • Right to withdraw consent at any time with effect for the future,
  • Right not to be subject to a decision based solely on automated processing, including profiling, provided the legal requirements are met.

To exercise your rights, you can contact the following address at any time, stating your name and suitable identification:

VITAMIC® Europa S.L.
Cap Negret 61
03590 Altea (Alicante)
Spain

Email: info@vitamic.com

10. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the competent data protection supervisory authority.

In Spain, this is in particular the:

Agencia Española de Protección de Datos (AEPD)
https://www.aepd.es

11. Applicable Law and Jurisdiction

Spanish law applies to all disputes related to this website.

To the extent legally permissible, the courts and tribunals of Alicante (Spain) shall have exclusive jurisdiction.